When you arrive at the port please follow signs to check-in, where you can collect your boarding passes. Motorists should check in a minimum of one hour before departure. Passengers on foot should check in a minimum of 40 minutes before departure.
The currency in Guernsey is Pound Sterling. The States of Guernsey issue their own notes and coins, and although all UK notes and coins are legal tender on the Island, Guernsey notes are not accepted as legal tender in the UK
Free Wifi access
Free Guest Wifi is available in the Guernsey Port terminal for passengers to enjoy prior to their sailing. Don’t forget to tag yourself on social media
Baby Changing Facilities
There are baby changing facilities found in the terminal to ensure your little ones are prepared for the journey
The port terminal has disabled facilities to assist our passengers with any additional requirements they may have. There are both disabled toilet facilities and onsite emergency wheelchairs in the terminal building
Bureau de Change
There is a bureau de change available at the terminal
Please make use of the free phoneline that can be found in the ferry terminal which is directed to a Taxi rank for your convenience
Lost Property & Left Luggage
All lost property found across our sailing routes is held in our Guernsey office. For any enquiries regarding belongings that have been lost of left behind on one of our ships or in one of the port terminals, please email firstname.lastname@example.org or call 01481 729666
There is a café at the ferry terminal, open for all departures to provide our passengers with a choice of drinks and snacks prior to their sailing
A shop is also available for our passengers to purchase a selection of both snacks and souvenirs
Cashpoint available in the town centre
Short & Long Stay Car Park
Within walking distance of the terminal, both short and long stay parking options are available. A Guernsey Parking clock is required and available to be purchased onboard our ships
Check-in closes 60 minutes prior to your departure
Check-in closes 40 minutes prior to your departure
Travelling on Foot
Before you travel, we will have emailed you an e-boarding pass. Please print this off and bring it with you on the day. Or, if you plan to show it on a mobile phone or tablet, please have this ready for our port team when you arrive at the terminal, with the brightness turned up.
Travelling by Car
Please print off the e-boarding pass we will have sent you, and bring it with you on the day, placing the itinerary page (pink copy) on your dashboard. If you’re using a mobile phone or tablet to show your boarding pass, please have this ready for our Port staff when you arrive at check-in, with the brightness turned up.