Sailing updates

SailingUpdates

In line with government recommendations a smaller team of our Contact Centre is working from home. As a result, phone lines, live chat and email will be busier than usual during this time. We are prioritising passengers due to travel in the next 7 days. For travel later than this, please call us at a later time or wait for us to contact you. You can amend you booking online for free subject to tariff changes or request a travel voucher.

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This page is kept up to date with our latest travel information, so make sure you make a final check here before you set off to catch your sailing.

Sailing and Travel Updates

RESERVATION DESK

Dear Customer,


To protect our staff as far as possible and customers in order to prevent the spread of COVID-19 (Coronavirus), our ticket sales desk will be closed until further notice.


For enquiries & bookings please visit our website where our staff can assist you via live chat or call 0345 609 1026.

Thank you for your understanding.

Affected Ships
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Commodore Clipper – Important information about your sailing – from 27th March April to 30th April 2020

Both Commodore Clipper and Commodore Goodwill will continue to ship only unaccompanied freight until at least Thursday 30 April. This is to minimise the risks of the Coronavirus outbreak and ensure continuity of the supply chain to the Islands.

We understand that this change may be inconvenient to some but are working in the best interests of the Islands as a whole.

Everyone affected by the cancellations will be offered a rebooking or travel voucher which is valid for 18 months.

Our contact teams will be extremely busy during this period and ask for your patience due to the unprecedented changes to the schedule.

 

Affected Ships

Cli

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Condor Liberation & Condor Rapide – Important information about your sailing –from 27th March to 30th April Inclusive

Condor regrets to advise you that due to the ongoing Government advice on restricted passenger travel to and from the Channel Islands, France and the UK, all passenger sailings are being cancelled from 27th March up to and including 30 April. We are sorry for the inconvenience this will cause.

Everyone affected by the cancellations will be offered a rebooking or travel voucher which is valid for 18 months.

Our contact teams will be extremely busy during this period and ask for your patience due to the unprecedented changes to the schedule.

Affected Ships

All

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