Sailing updates

SailingUpdates

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This page is kept up to date with our latest travel information, so make sure you make a final check here before you set off to catch your sailing.

Sailing and Travel Updates

RESERVATION DESK

Dear Customer,


To protect our staff as far as possible and customers in order to prevent the spread of COVID-19 (Coronavirus), our ticket sales desk will be closed until further notice.


For enquiries & bookings please call 0345 609 1026 between 09:00 to 17:00 Monday to Friday or visit our website where our staff can assist you via live chat between 09:00 to 17:00 Monday to Friday or via email at contactcentre@condorferries.co.uk 

Thank you for your understanding.

Affected Ships
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COMMODORE CLIPPER WEATHER SERVICE DELAY 25/09/2020 & 26/09/2020PM-GU-JE -ST -GU-PM

We are sorry due to weather conditions, Commodore Clipper is operating a revised schedule. 

Passengers due to travel from Guernsey to Jersey can transfer to Condor Liberation departing at 12:45 and arriving at 13:45

Passengers due to travel from Guernsey/Jersey to St Malo can transfer to our high speed services.

Passengers due to travel from St Malo to Guernsey can transfer to Condor Rapide to Jersey and Condor Liberation to Guernsey.

The quickest way to change your sailing is to speak to a member of staff by calling us on 0345 6091026. Please note that our phone lines will be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called.

 

Alternatively you can chat to a member of our team via Live Chat – click here

 

Cancel your booking

You can cancel your booking on our website by speaking to a member of the team via  Live Chat - click here

 

We are sorry for this delay and thank you for your patience and understanding.

Affected Ships

Cli

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POOLE BRIDGE

POOLE BRIDGE is closed to all vehicles from the Quay to New Quay Road/Blandford Road junction from 7am on Monday 5 October until 7am on Monday 12 October 2020
From 8am until 5pm daily the bridge will be closed to all pedestrians and cyclists
From 5pm until 8am daily the bridge will be open to pedestrians and cyclists only
WHY: Annual Maintenance of Poole Bridge
DIVERSION: Via Twin Sails Bridge

Affected Ships
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CONDOR LIBERATION WEATHER SERVICE DELAY 26/09/2020 JE-GU-PO

We are sorry due to weather conditions, Condor Liberation is operating a revised schedule. 

The quickest way to change your sailing is to speak to a member of staff by calling us on 0345 6091026. Please note that our phone lines will be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called.

 

Alternatively you can chat to a member of our team via Live Chat – click here



Cancel your booking

You can cancel your booking on our website by speaking to a member of the team via  Live Chat - click here

 

We are sorry for this delay and thank you for your patience and understanding.

Affected Ships

Lib

see more
CONDOR RAPIDE SERVICE CANCELLATION WEATHER 25/09/2020

Unfortunately, due to adverse weather conditions we are sorry to inform you that your sailing on Friday 25th September has been cancelled. We would like to apologise for any inconvenience caused.

Condor Rapide will operate an additional service on Saturday 26th September to accommodate all passengers, you have automatically been transferred to this service.

If you are unable to make your travel plans due to this change the quickest way to change your sailing is to speak to a member of staff by calling us on 0345 609 1026. Please note that our phone lines will be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called.


Alternatively you can chat to a member of our team via Live Chat – click here

Cancel your booking

You can cancel your booking on our website by speaking to a member of the team via  Live Chat - click here

 

Affected Ships

Rap

see more

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