Condor Ferries | Poole

POOLE port

Directions& Facilities

When you arrive at the port please follow signs to check-in, where you can collect your boarding passes. Motorists should check in a minimum of one hour before departure. Passengers on foot should check in a minimum of 40 minutes before departure.

Essential Infomation

Condor Ferries Poole Terminal is easily accessible and offers a range of facilities. Services operate between Poole and Guernsey, Jersey and St. Malo, Brittany. Take a look at the Poole Destination Guide and Poole Ferry Times.


The currency in Poole as well as the rest of the UK is Pound Sterling. Although Sterling is legal tender throughout the Channel Islands, Jersey and Guernsey coins and notes are not accepted as payment in the UK mainland

Free Wifi access

Free Guest Wifi is available in the Poole Port terminal for passengers to enjoy prior to their sailing. Don’t forget to tag yourself on social media

Baby Changing Facilities

Baby changing facilities are found to the far right of the foot passenger terminal once you’ve entered the building. Please make the most of these conveniences to ensure that your little ones are ready for the journey ahead

Disabled Services

The port terminal has disabled facilities to assist our passengers with any additional requirements they may have. With ramps for terminal and minibus accessibility, disabled toilet facilities and onsite emergency wheelchairs, our friendly Porters are also available should you require any further assistance

Bureau de Change

Should you need to exchange currency for your outbound or return journey, there is a Bureau de Change for your convenience close to the entrance of the terminal


There is a telephone available in the passenger terminal for calls in the case of an emergency

Lost Property & Left Luggage

There is no left luggage facility


Our Condor Ferries café Harry Rocks is available at both the vehicle check-in area and passenger terminal building. With a broad selection of delicious hot meals, snacks and drinks, our passengers won’t be short on choice whilst waiting to embark. There is also a vending machine available with even more sweets and treats


No shop is available

Cashpoint Machine

Cashpoints are available in the town, a 15 minute walk away

Short & Long Stay Car Park

For those planning to leave their vehicles behind during their day trip or overnight break, there is a large car park opposite the terminal on a pay-on-return basis


Check-in closes 60 minutes prior to your departure


Check-in closes 40 minutes prior to your departure

Poole Port Contact

The Passenger Terminal
New Harbour Road South
BH15 4AJ

01202 207215

Poole Port Maps

Getting to & From
Poole Ferry Terminal

Getting to Poole port by Car
By Car

From the West follow the A35 to Poole and then take A350 and follow signs to the port. From the East follow the A348 from Ferndown or the A35 from Bournemouth. Again when you reach Poole follow signs to Ferries. If using a Satellite Navigation System to get to Poole Ferry Terminal please use the postcode BH15 4AJ.

Getting to Poole port by bus
By Bus

Poole Bus and Coach Station is situated at the Dolphin Centre and is approx a 20-25 minutes walk to Poole Ferry Terminal. Taxis are available at most times. Whether you are looking to travel regional or national there are several services to meet your needs.

For the latest bus times please visit: National Express:, or More Bus

Getting to Poole port by Foot
Walking Distances
Town Centre 15-20 mins
Bus Stop 10 mins
Tourist Information 10 mins
Cashpoint 15-20 mins
Train Station 20-25 mins
Getting to Poole port by Taxi
By Taxi

Whether arriving or departing from Poole Ferry Terminal there are plenty of local taxi companies to assist with your travel requirements. If arriving by train you may wish to take a 10 minute taxi from Poole Train Station to Poole Ferry Terminal. Ariel Taxis 01202 747333 or Poole Radio Cars 01202 666333

Getting to Poole port by Train
By Train

Poole Railway Station is centrally situated in Serpentine Road and is approx a 20-25 minutes walk to Poole Ferry Terminal. Taxis are available at most times on the station. Please ensure when arriving in to Poole Train Station you leave plenty of time to check in at Poole Ferry Terminal. For the latest train times please visit: South West trains

Self check-in with Condor

Travelling on Foot
Before you travel, we will have emailed you an e-boarding pass. Please print this off and bring it with you on the day. Or, if you plan to show it on a mobile phone or tablet, please have this ready for our port team when you arrive at the terminal, with the brightness turned up.

Travelling by Car
Please print off the e-boarding pass we will have sent you, and bring it with you on the day, placing the itinerary page (pink copy) on your dashboard. If you’re using a mobile phone or tablet to show your boarding pass, please have this ready for our Port staff when you arrive at check-in, with the brightness turned up.